As anyone in IT can tell you, today’s IT environments are becoming increasingly complicated and harder to secure. And it appears to only be getting more challenging for IT professionals as new technologies continually layer and intertwine with existing technology. Cloud, Mobile, Social. They have all enhanced the way the world does business, but they make your IT more complex and your data more vulnerable. The traditional siloed approach to IT performance management is no longer enough. If you want to maintain high customer satisfaction and be safe from emerging threats, you should be taking a closer look at Operational Intelligence.